FAQ

What hours do you work?
  • Our office hours are Monday to Friday from 9am to 5pm.
  • You can send enquiries to info@jossignsbydesign.com.au at any time and we will get back to you as soon as possible.
Where are you located?
We are located at 62 Model Farms Road, the corner of Willmott Ave, Winston Hills, and NSW, Australia. Our postcode is 2153 – BY APPOINTMENT ONLY.
Do you offer delivery?
Yes, we do offer delivery services Australia-wide. Additional costs apply for packaging and delivery. Give us your postcode for a quote on delivery.
Do you offer mounting?
Yes, we offer mounting services of up to 100cm x 80cm.
What file types do you print?
  • We print high-resolution eps, pdf file formats. 
  • A colour sample must be provided if you would like to match the colour with your other items. Screenshots of the product can produce reasonably close matches. 
Do you provide artwork design?
  • Yes, we have an in-house designer and several high quality graphic designers that we can put you in touch with. 
How do I tell my designer to set up the file?
  • Ask for high-resolution eps or pdf file format. 
  • Ask for it in CMYK. 
  • Ask for print output measurement. 
  • Bleeds and trim marks are not neccessary. 
Can you colour match?
  • Yes – our specialty is using our software to colour match your brand and party items. Simply supply us with a sample of the colour along with your artwork and we’ll do the rest for you. 
I've had a colour problem with a printer before, how do I avoid that?
  • By providing samples of the colour proof in hard copy, we can guarantee your output to match. 
What media do you use?
  • Party items are always printed on our highest quality tear and water resistant matte synthetic paper (polypropylene banner film).
  • Outdoor banners – we use ultra smooth, full block out, 440gsm banner vinyl.
  • Adhesive vinyls (matte/gloss, permanent and removeable). 
  • A wide range of media is available on request. 
What size can you print?
  • We can accommodate most sizes – our printers are 1.3m wide. Larger artworks can be split seamlessly into panels. Contact us for further information about this process.
How do we display/hang our backdrops?
  • All our backdrops are lightweight and easily secured with blu-tack to a wall.
  • Unable to stick it to your party venue wall? You can purchase mdf boards from Bunnings and have them cut to your print size at a very low price. 
  • Eyeletting – eyeletting your banner with clear silicone eyelets allows you to suspend your prints from a frame, ceiling, pergola etc. without interrupting the beauty of your print. 
  • We can put you in touch with prop hire businesses that can assist you with arbours, easels and other solutions for displaying your backdrops etc. 
Can I just send you my print ready file?
  • Yes, absolutely! We also offer a free file check up service. 
Can you print gold/silver?
  • We  can print matte colour output of gold and silver – however we do not have metallic ink. 
  • We can apply mirror foil decal to your products to achieve this look. 

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REQUEST A CALL BACK

Have questions or want to speak to us directly? Call us on 0410 660 967 or e-mail us at info@jossignsbydesign.com.au
  • We respond Super Fast
  • We respect each one of our clients
  • We will contact you within 24 hours

Parties / Events

We provide print solutions for a vast range of parties and events.

Business / Corporate

We provide print solutions for various business and corporate needs.

Graphic Design

Graphic Design services available for your printing requirements.

Frequently Asked

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We are a family run business specialising in professional custom designs and high-quality event digital printing with a personal touch.

CONTACT

  • Winston Hills NSW
  • 0410 660 967
  • info@jossignsbydesign.com.au